No Unexpected Bills
Agreements Honored Every Step of the Way
Ever faced unexpected bills post-service? Discover how our commitment to clarity ensures mutual understanding.
Technician: "Your computer's repaired, the total is £500"
User: "But I believed a cleaning would suffice, making it as good as new."
Technician: "We replaced the disk, upgraded memory, and reinstalled software."
User: "Had I known, I'd have opted for a new computer :("
Such scenarios underscore tragedies born from misunderstandings and technician oversight.
For us, initiating work or billing without prior agreement is against our ethos.
Our technicians operate with the guiding principle of placing themselves in the customer's shoes. This empathetic approach ensures clarity, mutual agreement, and a foundation of trust.
